This policy contains information regarding how we use and/or process your personal data. For clarification purposes, personal data means any information relating to an identified or identifiable natural person (‘data subject’); this policy covers the following issues:
- Who we are and how you can communicate with us.
- The purposes for which we process your personal data.
- What is our main legal basis for processing personal data.
- The entities we share your personal data with.
- Where is your personal data stored and to whom it is sent.
- The retention period for your personal data.
- Whether your personal data is used for automated decision making or profiling.
- Your rights in relation to the processing of your personal data.
- Contacting us.
- Complaint regarding the processing of your personal data.
1. WHO WE ARE AND HOW YOU CAN COMMUNICATE WITH US.
We are T.A. DAMP PROOFING, and we provide services regarding damp proofing, repair and renovations. Our email address is info@dampproofingco.com
You can contact us for matters relating to personal data, including the contents of this Policy, in the following ways:
E-mail: info@dampproofingco.com
Telephone: 00357- 96651100
2. THE PURPOSES FOR WHICH WE PROCESS YOUR PERSONAL DATA.
This section explains the purpose for which we process your personal data. And the types of personal data we use. We only collect personal data by you and will not receive data about you from any other sources.
The types of personal data we collect, and the purpose of the collection appears on the below table:
| Data Subject | Collected Data | Purposes for the collection | Justification of the collection |
| Visitor of our Website | IP address, domain name, your browser version and operating system, traffic data, location data, web logs | to measure the number of visits, average time spent on the site, pages viewed | legitimate interest to measure the use and to improve the content of our website |
| name, email address received from the visitor of our website | to provide you with information about our promotional offers, news, events (newsletters and other publications) | your prior consent by ticking the appropriate box when providing your personal data to us | |
| name, address, telephone, email address; received from the visitor of our website | to response to your inquiries or to process your requests in relation to your information | to take appropriate steps at your request prior to entering into a contract | |
Customer/ Supplier | name, address, telephone, email address, tax data, bank account; received from our customer/supplier. | for sales and supply of goods and services order taking, delivery execution, invoicing, payment allocation, to provide or receive the requested goods and services. | performance of our mutual contractual obligations |
| name, telephone number, email address received from our business customers | To contact our customers for marketing and promotional purposes/initiatives relating to products/services offered by us | our legitimate interest for the performance and development of our business or consent (as needed). | |
| creditworthiness, criminal/fraudulent activities, ID documents, credit ratings, politically exposed person and sanctions lists. | anti-bribery, anti-money laundering, sanctions, Know Your Customer, Credit and Anti-Fraud Checks. | compliance with legal obligations, contract performance, consent (as needed), legitimate interest. | |
| Potential Customer / Potential Supplier | name, address, telephone, email address, tax data, bank account; received from our customer/supplier | For pre-contractual evaluations & assessments of potential customers and suppliers (e.g. Tender process) and for taking steps at your request before entering into a contract with us | our legitimate interest or in order to take steps at your request prior to entering into a contract with us. |
| Name, telephone number, email address | To contact you for marketing and promotional purposes/initiatives relating to products/services offered by us | Your prior consent | |
| creditworthiness, criminal/fraudulent activities, ID documents, credit ratings, politically exposed person, and sanctions list. | anti-bribery, anti-money laundering, sanctions, Know Your Customer, Credit and Anti-Fraud Check. | compliance with legal obligations, consent (as needed), legitimate interest. | |
| Contact Person of the Customer/ Supplier | name, address, telephone, fax number, email address, SMS notification preferences, personal preferences; | to contact the customer/supplier for business purposes (e.g., order taking, service request), for maintenance of the customer relationship, providing updates to customers for marketing and promotional initiatives. | performance of our mutual contractual obligations or based on our legitimate interest for the performance and development of our business or consent (as needed). |
| Job Applicant | Name, address, telephone, email address, professional qualifications, experience, and education; submitted by the job applicant | candidate management, to assess your application and to contact you via phone or email | legitimate interest to assess your application prior to entering into an employment contract with us Consent in order to retain your data for other job opportunities |
| Results of tests and assessments during the recruitment process | Candidate management, to conduct evaluation of individual skills and competencies | Consent |
As concerns all personal data required for the performance of our contract with you / your company, if you do not provide us with this personal data, we may not be able to deliver the requested service as mentioned above. On the contrary, for all data processing where you give your consent, you are entitled to refuse or withdraw your consent at any time without any detrimental impact on any contact you may have with us.
When personal data, such as your name and email address, is collected from you with your consent (for example, through the use of online forms or via email) we will let you know at the time of collection how we will use that personal data.
3. WHAT IS OUR MAIN LEGAL BASIS FOR PROCESSING PERSONAL DATA.
The legal basis for which we process your personal data is explained in detail in the table under section 2.
The main legal basis for which we collect your personal data is the performance of the contract between you and us. In order to be able to provide a quote and/or provide the services requested, we must collect your personal data, including your address. Our services are provided on location, meaning that we need to visit your house and/or property in order to proceed with the implementation of the contract and/or inspect your house and/or property in order to be able to give a proper quote.
4. THE ENTITIES WE SHARE YOUR PERSONAL DATA WITH
We do not shareyour personal data with any other entity and/or person natural or legal. We may share your personal data with any government bodies and/or regulatory authorities provided that we are obligated to do so by law or by an administrative action.
5. WHERE IS YOUR PERSONAL DATA STORED AND TO WHOM IT IS SENT
Our database is located in Cyprus, and no personal data is sent outside Cyprus.
6. THE RETENTION PERIOD FOR YOUR PERSONAL DATA
Your personal data is retained for 10 years after our services are provided and the contract between us is concluded. We retain the data for such time so as to be able to defend ourselves in case of a legal action against us.
7. WHETHER YOUR PERSONAL DATA IS USED FOR AUTOMATED DECISION MAKING OR PROFILING
Your personal data is not used for automated decision making or profiling.
8. YOUR RIGHTS IN RELATION TO THE PROCESSING OF YOUR PERSONAL DATA
Right of Access
You can request to provide you with a copy of the personal data undergoing processing.
Right to rectification
You have the right to request rectification of any inaccurate personal data concerning you.
Right to restriction of processing
You have the right to obtain restriction of processing for a period enabling us to assess and evaluate any rectification request
Right of erasure
The right of erasure does not apply in cases your personal data is processed under the legal basis of contract and/or after the fulfilment of the contract for protecting our legitimate interests and especially for defence of legal claims. In all other cases, you can request your data to be erased.
Right to data portability
This right does not apply to our data processing as no automated means are used for the processing.
Right to object
The right to object does not apply in our processing because the processing is necessary in order to fulfil our contractual obligations.
For the right to exercise any of the above stated rights, you can contact us and/or send a request by email at info@dampproofingco.com
9. CONTACTING US
E-mail: info@dampproofingco.com
Telephone: 00357- 96651100
10. COMPLAINT REGARDING THE PROCESSING OF YOUR PERSONAL DATA
We are making the best efforts to provide the best levels of customer service, but if you are not satisfied with the way we handle any request regarding personal data, you can contact us through:
E-mail: info@dampproofingco.com
Telephone: 00357- 96651100