Privacy Policy
This Privacy Policy explains how dampproofingco.com (“we”, “us”, “our”) collects, uses, and protects your personal information. We are committed to safeguarding the privacy of our website visitors and customers. This policy outlines what personal data we collect, how we use it, the legal basis for processing, and your rights under the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller responsible for your personal information is:
Lakis Apostoli Trading as, T.A Damp Proofing
Email: info@dampproofingco.com
2. Information We Collect
Personal Information:
- We may collect your name, email address, phone number, and postal address when you make an enquiry, request a quote, or contact us via our website.
Usage Data:
- We collect information about how you use our website, such as your IP address, browser type, and pages visited, to help us improve our services.
Cookies:
- For detailed information about the cookies, we use and how you can manage your preferences, please refer to our separate Cookies Policy.
3. Legal Basis for Processing
We process your personal data on the following legal bases:
- Legitimate Interests: To respond to enquiries, provide quotes, and manage customer communication.
- Contract: To provide damp proofing services, repairs, and renovations you have requested.
- Legal Obligation: To comply with applicable laws and regulatory requirements.
- Consent: For non‑essential cookies and any optional marketing communications (if applicable).
4. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide requested services
- Manage appointments and communications related to damp proofing services, repairs, and renovations
- Improve our website and tailor our services to your needs
- Comply with legal obligations
5. Sharing Your Information
We do not sell or rent your personal data to third parties.
We may share your information with trusted service providers who assist us in operating our website and delivering our services, provided they agree to keep this information confidential and comply with GDPR.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
For more detailed information about our data handling, retention, and security practices, please refer to our separate Data Policy.
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to processing
- Request restriction of processing
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with the Office of the Commissioner for Personal Data Protection (Cyprus)
If you wish to exercise any of these rights, please contact us using the details provided above.
8. Third‑Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third‑party sites.
9. Changes to This Policy
We may modify, update, or replace this Privacy Policy at any time. Any changes will be published on this page. Where appropriate, we may also provide advance notice through the website or, when feasible, via direct communication. Publication on the website constitutes effective notice of any changes, and continued use of our services following such publication signifies acceptance of the revised Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
info@dampproofingco.com